customer service

Customer Reviews

“Everything went very smoothly and all of the equipment was in great shape. Couldn’t have asked for a better rental experience.”
– Nicole B

” All the staff I dealt with were professional and friendly. In fact I was treated like an old friend. I will definitely use your company again.”
– J. Collings, Red Deer Child Care Society 

“Superior customer service, attention to detail, and courtesy from everyone at Red Deer Special Event Rentals made for a wonderful experience. Our wedding looked beautiful, thank you so much.”
– Heather B

“Our whole experience was fantastic and we were put to ease being the parents of a daughter getting married. We were treated so well, I recommend Special Event Rentals to anyone. If I ever have the occasion to need rental again, I will be on their doorstep. Thank you so much.”
– Cathy H

“The red deer front desk employees were more than excellent during our whole ordering process. They went out of their way multiple times to not only ensure our order was taken care of and changed multiple times but they even took time to make sure we as customers were taken care of. Dealing with Karen and the rest of the red deer location is extremely easy and stress free. This is the only event rental place I would deal with and I would recommend Special Event Rentals and their staff 10 times over. ”
– Cassandra Galenzoski

“Paul was an excellent customer representative. You should feel grateful he is in your employ. The kindness radiated in his voice when I spoke to him. Very helpful and considerate. ”
– Debbie Mazzei

“Karen was incredible. She was easy to work with, knowledgeable, and friendly. I will be renting from Special event rentals again and even refer them to other people looking for event rentals.”
-Natalia C.

Excellent! Easy to deal with and were able to help with all my questions and concerns. Lots of options too. Would definitely use them again.”
-Robin L.

“The lady I dealt with was very helpful and quite accommodating as I had a few short notice orders. She didn’t make any notions on the short time frame.”
-Kelley P.

Great service. They have anything you’ll need for your perfect party!
-Francis F.

“Orin is absolutely fantastic to deal with. It is always a pleasure seeing him!”
-Rachel T.

Karen… she was excellent and made an effort to be competitive with other Red Deer rental places.
-Lynne B.

I have worked with rental companies before and Special Event rentals in Red Deer far exceed any experience I have had before. It was just excellent and I am not an easy sell.
-Colleen J. & Allan F.